Remote IT Support Gets Frustrating When You Just Need A Pair of Hands.
Does This Sound Like Something You’ve Said?
- We need help setting up computers
- I have to do all the plugging in myself
- Our server room is a disaster
- It takes them forever to respond to an issue
- I feel nickel and dimed all the time with onsite fees
- I just need someone to come to our office and help
- I get charged every time someone comes on site
- I don’t have any local support to swap hardware