4 Reasons You Should Always Tell Companies Why You Chose Their Competitor
When it's time for your business to seek out third-party IT support there's a good chance that you're going to be meeting with several different companies who are competitors. Interviewing companies and support specialists is an important part of the process. It's a...
When Does My Startup Need to Get IT Support?
Whether you're running a new startup that's beginning to gain traction or a small business that's looking to expand, there's going to come a time when you will need to invest in ongoing IT support. The technology companies use to communicate, stay organized, and...
5 Things IT Professionals Have Trouble Communicating To Management
Regardless of the size of a company or its operations, it's not uncommon to see some disconnect between information technology and management. Your IT department, whether it's a single person, a small team or an IT company, works to support your organization, keep it...
How To Get Real Answers From My IT Department
Knowing how to communicate with your IT department can make all the difference when it comes to seeing results and getting the real answers you desire. This is especially true when you're faced with a serious IT problem. It might seem simple enough, but many business...
How Outsourcing IT Support Increases Profit
Having adequate IT support is paramount in today's digital landscape. While technicians don't deal with the core functions of your business that bring in revenue, their work does affect your day-to-day operations in more ways than you can imagine. Having a...
How Long Should It Take to Fix My IT Issues?
If you have ever been in the unfortunate position of having to deal with a massive IT issue or critical system failure at your company, you're all-too-familiar with that anxiety-inducing feeling of the unknown. Most business owners and managers aren't familiar with...
Using Cyber Security As A Competitive Advantage
Do you always wonder why your information technology person drones on and on about cybersecurity while you're just hoping they don't notice your eyes starting to glaze over? As the president of an IT firm, I've witnessed this firsthand. But don't worry, I've developed...
Protecting Your Company When A High-level Executive Leaves
The offboarding process takes time and there are several factors to consider when a high-level executive leaves. Whether you have been planning it for a while or you're having to make a quick decision on the spot, severing ties with an employee is never simple. Beyond...
These Tools Are Why Your IT Person Is Struggling To Keep Up
Whether you have an in-house department of one or outsource your IT support, the right tools can make all the difference. Not only do these tools make things easier for your technician(s), but you and your office staff can take advantage of many benefits as well....
What Needs To Be Encrypted Under HIPAA Compliance?
The Health Insurance Portability and Accountability Act, also known as HIPAA, was enacted to help keep private health information safe. It's not just for protecting sensitive data from prying eyes, but it's also meant to maintain the integrity of the information by...
