Understanding the difference between operational and technical truths can be incredibly helpful when solving issues within a complex process or system. This is especially true with IT systems that have many layers of functionality and security to consider.
There are several ways small businesses can prepare for the future, as unexpected hurdles can put the brakes on projected growth quickly. One of the biggest issues companies have to deal with is times of recession. A slowing economy affects virtually every business...
If your IT person suddenly decided to quit tomorrow, would your company be able to continue running smoothly? Chances are, that loss would have a significant impact across your entire business. While there are many great benefits of having an in-house IT specialist...
Getting your employees set up for remote work can be an arduous task in itself. It takes a lot to ensure that your business continues without in-office operations. So, after your team has worked out the kinks it's smooth sailing moving forward, right? Not exactly. You...
Regardless of the size of a company or its operations, it's not uncommon to see some disconnect between information technology and management. Your IT department, whether it's a single person, a small team or an IT company, works to support your organization, keep it...
Do you always wonder why your information technology person drones on and on about cybersecurity while you're just hoping they don't notice your eyes starting to glaze over? As the president of an IT firm, I've witnessed this firsthand. But don't worry, I've developed...
A high-level executive leaving a company can cause a bit of chaos. That turnover affects a lot of employees and company processes. In addition to the usual human resource tasks that take place, there are also a lot of aspects of technology that need to be considered...
What is the IE Zero Day Flaw? Over the weekend, Microsoft revealed that there is a newly discovered security flaw in Internet Explorer that allows hackers to take over your computer. It is called a “zero day” exploit because there was zero time between the discovery...
What is the "Heartbleed Bug"? To put it simply, it's a bug that affected most of the Internet. It affects any data that is being transferred over the Internet that should be secure through a specific type of of cryptographic "translator" called OpenSSL. This...
