Signs of Hardware Failure Technology issues are not as sudden as they seem. There are usually quieter warning signs before that screeching halt that interrupts your company’s processes. Knowing the warning signs can allow you to reach out for tech support before you...
You pay for IT services and it makes sense you want to know what to expect from those services. You believe the service provider will help you but how long is this going to take? Time is money, so issues need to be taken care of as quickly as possible. How many hours...
The advanced technology we have at our disposal today has completely changed the face of any industries. Mobile technology, cloud networks, and more have made companies more efficient than ever! Unfortunately, not all industries have been as quick to modernize their...
There's no denying that the COVID-19 pandemic has had a massive impact on business continuity for big and small companies. The sudden spread of the virus has forced companies to make drastic changes to their daily operations in an attempt to keep employees safe. While...
When it comes to tech support, many small businesses are looking to invest in the most cost-effective option possible. While there's nothing wrong with sticking to a budget, it's important to not let your quest to save money affect the health of your network and...
What is File & Folder Backup? It’s exactly as it sounds, it only backs up the files and folders you’ve created. It won’t backup any of the applications that you created the files with, nor will it backup any of the configurations you’ve made to the operating...
Imagine you have a sales guy for a few years and he quits on you one day to go work for a competitor. Their manager then asks the HR department for a copy of the person's signed NDA and asks IT Company to allow access to their inbox and to forward all emails to a...
We recently met with a company who asked us to do a security audit for them because one of their employees fell for a phishing attack. They know it compromised their email and they were worried about what else could be at risk. While there were a number of security issues that came back, what the President didn’t expect to learn was the productivity hit they were taking.
As an owner or high-level exec, I recommend you ask your IT company to send you all your administrative passwords to all your IT systems at least 2x a year. The larger your business, the more often you’ll want to ask because things probably change more often. First...
I’m constantly amazed by how many prospective clients come to us with this complaint because it is so easy to fix. You order a new computer for your controller/civil engineer/field technician/etc, it goes to your IT company, they set it up, deploy it on site, and 30...
