Hassle-Free, Fully Managed IT Support & Services
IT That Works For You, Not Against You
Stop Dealing with Repetitive Issues Once And For All
Reduce Time Wasted On IT So You Can Get Back To Work
Never get a “surprise” IT support bill again
Failed IT Can Be Painful.
Does This Sound Familiar?
- Slow Response Time
- Repetitive Issues
- Poor Communication
- Employee Downtime
- Can’t Connect Remotely
- Failed IT Projects
- No Roadmap or Strategy
- Current Provider Can’t Keep Up
- Ransomware Attacks
- Not Proactive
We Believe Your IT Should Work For You,
Not Against You.
True 24/7 Support
Whether it is 2 PM or 3 AM, you always get to speak with one of our, knowledgeable technicians located in the United States.
No Hidden Costs
We don’t bill by the hour so you know exactly what you’re paying for. No surprise invoices. No hidden charges. Anywhere.
Make IT Simple
Don’t let technology overcomplicate your life. Our IT services are made to make things easier for your people, not harder.
Don’t Just Take Our Word For It,
Read What Real Clients Think:
Recently, we faced a complicated issue where the ERP vendor was throwing up their hands and no help. Spot got it fixed, resolving a daily problem on multiple machines. The best part is that I didn’t have to be involved – they handled it.
Our agency has used quite a few different IT companies over the years… I am extremely pleased with their work ethic. Incredibly fast response times, the ease of contacting them and finding resolutions is incomparable.
It's time to get your IT working for you, not against you.
STEP 1:
Schedule a Call
Let’s hop on a call to see where we can help your company's business goals.
STEP 2:
Get Your IT Strategy
You’ll get a custom IT roadmap that will give you and your team peace of mind.
STEP 3:
Grow Your Business
With the hassle of IT issues removed, you can focus on growing your business.
IT Services To Keep You Online & Protected
We understand how frustrating it is when your IT fails.
This is why we help 100s of companies across the Chicagoland Area providing 24/7, mission-critical IT support so your business and employees can stay online, operational, and generating revenue.
So if you’re ready to experience IT that grows your business, instead of IT that robs you of your money and time, then schedule a call today. Our team is ready to help.
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We never bill hourly so you always know in advance what the financial investment will be for our services.
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You will never be charged for labor. No out-of-scope labor or hourly rates. Ever.
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Pricing is simple, transparent, and easy to understand. There are no hidden charges in our agreement. Anywhere.
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Even IT projects are included. Yep, you read that right. We have gotten rid of all the “gotchas” that you’ve experience from other companies.
FAQ’s ABOUT BILLING
Do You Charge an Onboarding Fee?
We don’t have any on-boarding fees to get started. We take all the risk. Our contract is simple and transparent, and aligns our business goals with yours.
Do You Charge Fees for System Upgrades, New Equipment Installs, Onsite Work, or After Hours Support?
Zero project fees. Zero labor fees for ANY upgrades, moves, or installing equipment. You won’t be charged for labor for anything.
Does the Monthly Fee Ever Change?
A simple flat-rate monthly fee only adjusts based on your success. Our contract scales as your business grows and even contracts if times get tough.
We’re Not Like the Other Guys.
We Never Charge You Extra for Labor
Our truly all-inclusive model aligns our interests with the companies we partner with. It motivates us to get the solution right the first time. We don’t charge more for additional work. This ensures we have real skin in the game based on our performance.
Engineers Working on Your Issue Within 1 Hour of Your Call
Your issues – even the minor ones – will be taken care of quickly and efficiently. We guarantee an actual support technician working on your issue within an hour of your call. We know your time is precious and this is one of the many ways we protect it.
Proactive Quarterly Meetings to help with Budgeting, Strategy and IT Project Planning
We believe business strategy drives technology decisions. The only way to get a true IT strategy that aligns with your business initiatives is to have a C-level resource helping you along the way. Your Fractional CIO will work closely with your leadership team to help increase business and operational efficiency while not overcomplicating your life with technology.
Are you sick of wasting money on it support that isn’t working for you?
You deserve better than being nickel and dimed by your IT Provider.
