Hassle-Free, Fully Managed IT Support & Services
IT That Works For You, Not Against You
NO MORE REPETITIVE
IT STRATEGIES THAT
Failed IT Can Be Painful. Does This Sound Familiar?
- Bad Response Time
- Poor Follow-up
- Repeat Issues
- Failed Project Rollouts
- No Roadmap/Strategy
- Security Breaches
- Computer Setups Not Done Right
- Having to Do All the Thinking
- Poor Communication
- Computers Get Locked Up
- Email Getting Hacked
- Unplanned Employee Downtime
- Current Provider Can’t Keep Up
- Ransomware Attacks
- Slow Internet Connections
- Can’t Connection Remotely
- Failed Migrations
- Not Proactive
We Believe Your IT Should Work For You, Not Against You.
True 24/7 Support
Whether it is 2 PM or 3 AM, you always get to speak with one of our, knowledgeable technicians located in the United States.
No Hidden Costs
We don’t bill by the hour so you know exactly what you’re paying for. No surprise invoices. No hidden charges. Anywhere.
IT services & strategy that maximize your people’s time so you can increase your company’s profitability.
Just Don’t Take Our Word For It,
Read What Real Clients Think:
As a business owner, I manage multiple software systems that all interact. When they don’t play nice with each other, I just call Spot. They can coordinate across vendors on my behalf to resolve issues.
Recently, we faced a complicated issue where the ERP vendor was throwing up their hands and no help. Spot got it fixed, resolving a daily problem on multiple machines. The best part is that I didn’t have to be involved – they handled it.
Our agency has used quite a few different IT companies over the years… As many of you know, it is hit or miss trying to find a good one. We have had companies/techs that over promise and under deliver, or take ages to fix the issue and get our office running again. That isn’t the case with Spot. I am extremely pleased with their work ethic. Incredibly fast response times, the ease of contacting them and finding resolutions is incomparable. They even take the time to explain to you what exactly is going on and how to fix it.
The staff is knowledgeable, professional, and extremely courteous.
It’s time to get your IT working for you, not against you.
Schedule a Call
Let’s have a conversation to see where we can help you maximize your company’s IT systems.
Create a Custom IT Strategy
We’ll implement an IT roadmap that will keep your team working and increase profitability.
Grow Your Business
With our hassle-free IT, you can focus on what’s important – growing your business.
Industries We Support
IT Services To Keep You Online & Protected
Our Simple Pricing Will Surprise You
Here’s how your investment in IT works:
We never bill hourly so you always know in advance what the financial investment will be for our services.
You will never be charged for labor. No out-of-scope labor or hourly rates. Ever.
Pricing is simple, transparent, and easy to understand. There are no hidden charges in our agreement. Anywhere.
FAQ’s ABOUT BILLING
Do You Charge an Onboarding Fee?
We don’t have any on-boarding fees to get started. We take all the risk. Our contract is simple and transparent, and aligns our business goals with yours.
Do You Charge Fees for System Upgrades, New Equipment Installs, Onsite Work, or After Hours Support?
Zero project fees. Zero labor fees for ANY upgrades, moves, or installing equipment. You won’t be charged for labor for anything.
Does the Monthly Fee Ever Change?
A simple flat-rate monthly fee only adjusts based on your success. Our contract scales as your business grows and even contracts if times get tough.
We’re Not Like the Other Guys.
Here’s Why We’re Unique:
1. We Never Charge You Extra for Labor
Our truly all-inclusive model aligns our interests with the companies we partner with. It motivates us to get the solution right the first time. We don’t charge more for additional work. This ensures we have real skin in the game based on our performance.
2. Engineers Working on Your Issue Within 1 Hour
Your issues – even the minor ones – will be taken care of quickly and efficiently. We guaranty an actual support technician working on your issue within an hour of your ticket being submitted. We know your time is precious and this is one of the many ways we protect it.
3. Get a CIO to Help You Make Strategic IT Decisions
We believe business strategy drives technology decisions. The only way to get a true IT strategy that aligns with your business initiatives is to have a C-level resource helping you along the way. Your Fractional CIO will work closely with your leadership team to help increase business and operational efficiency while not overcomplicating your life with technology.
We understand how frustrating it is when your IT fails.
This is why we help 100s of companies across the Chicagoland Area providing 24/7, mission-critical IT support so your business and employees can stay online, operational, and generating revenue.
So if you’re ready to experience IT that grows your business, instead of IT that robs you of your money and time, then schedule a call today. Our team is ready to help.
Most businesses struggle with managing IT costs and employee downtime.
Download this free guide:
The Business Owners Guide to IT Support & Fees