9 Things We Do Better

Average IT Guy

  • Limited knowledge
  • Unavailable when sick or on vacation
  • Lacks documentation skills
  • Poor time management
  • Lacks IT management tools
  • You often get his voicemail
  • Takes forever to get anything done
Stacks Image 250249
  • Predictable Costs
  • Team-based knowledge
  • Available 24x7x365
  • Proactive Support
  • Complete IT management tools
  • Strategic IT business consulting
  • No technical geek speak
  • Talk to a real person every time you call
  • 60 minute response time guarantee

Average IT Company

  • Makes $$$ when you have issues
  • Misalignment of goals
  • Charges you for onsite support
  • Unpredictable monthly fees
  • 9x5 support
  • Don’t guarantee their work
  • Often don’t stay within budget

We are technically proficient in IT support and network consulting, serving companies throughout the Chicago area

1. Guaranteed One-Hour Response. We answer our phones live, so when you call, you can talk to a real person and get your request started on. Our expert technicians will address your computer support problem immediately or call you back within sixty minutes or less. If we don’t start working on your issue within one hour, we’ll fix it for free.

2. Expeditious Repair. Your issues – even the minor ones – will be taken care of quickly and efficiently. Our fixed price, all-inclusive support plan includes resolving any issues that arise in an expeditious manner. Since everything is included in one price, we are highly-motivated to use our time wisely and follow through on all issues to successful completion.

3. No Technical Jargon. We’ll provide clear answers to your computer and IT support questions. You’ll never be made to feel stupid by any technical talk from our IT support specialists

4. 100% Unconditional Satisfaction – We Guarantee It. Our IT consulting and technology support services will give you the satisfaction you deserve. We will bend over backwards to ensure you are happy with our IT management & network support services.

5. We Won’t Surprise You With Bad News. We will let you know of any potential risks upon evaluation of your network as part of our maintenance services. We will explain any potential risks involved and always obtain permission before we begin work. You may choose to backup and secure your data beforehand.

6. All Projects Completed on Schedule AND Budget – Guaranteed. By hiring Spot Migration for IT Consulting or project management, there will be no unexpected expenses. Sometimes this occurs with technicians who have improperly planned and researched. We do the right thing and make no excuses. Your IT support project will be completed within time constraints, resources, scope and budget.

7. Freedom From Unpredictable IT Spending. You’ll never be surprised. We offer an all-inclusive proactive, reliable and affordable support plan, ensuring that our clients are not nickel-and-dimed when they need us the most. Many companies bill IT support through prepaid blocks or time and material invoices – meaning the more problems a client has, the more the client pays. At Spot Migration, we do things differently. Our fixed-fee support plan enables you to manage IT costs and avoid unnecessary IT spending.

IT Support and Fees Guide for Chicago and Suburbs

What are other Chicago businesses paying for IT Support Services?

20 questions to ask while you are evaluating who to hire for your outsourced IT support so you get the BEST deal

How to avoid getting burned by a common billing model that puts all the risk on you, instead of the IT provider

Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.

LOCATIONS

Corporate Office
7370 N Lincoln Ave, Ste B
Lincolnwood, IL 60712

Chicago Office
4422 N Ravenswood Ave
Chicago, IL 60640

Support Desk & NOC
555 Republic Drive, Ste 500
Plano, TX 75074

Sales: 312-971-8500
ObscureMyEmail

PARTNERS

The 20 Elite Member