Meet The Team

Executives & Staff:

Will - President
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Expertise: Client Relations, Purchasing, Operations & Selling
Hometown: Naperville, IL
First job: OfficeMax
Education and training: Illinois Institute of Technology - BS Information Technology Management
Number of computers at home: 6
Hobbies: Racing and modifying cars
Fuel: Sushi and steak
Favorite thing about work: Every day is a new challenge
Apps I can't live without: Google Maps and Wunderlist
Tech tip: If it’s broke, call Spot Migration

Jonathan - CIO
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Education and training: Dallas Baptist University-Management Information Systems
Hometown: Plano, Texas
First job: Foundation Repair Crew
Number of computers at home: 3
Hobbies: Running & Playing the Piano
Fuel: PopTarts
Favorite thing about work: The Keurig. Also, the ability to grow within a flexible company.
Apps I can't live without: Evernote
Tech tip: Before calling tech support, try rebooting your computer to solve the problem.

Kasia - Accounts Manager
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Expertise: Marketing & Sales
Hometown: Riverwoods, Illinois
First job: Baskin Robins
Education and training: Indiana University - BA Business & Psychology
Number of computers at home: 2
Hobbies: DIY furniture and jewelry projects
Fuel: Green smoothies
Favorite thing about work: The freedom and constant problem solving
Apps I can't live without: Spotify, Audible & Google Maps
Tech tip: Google it.

Zach - Support Desk Manager
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Expertise: Macs, Windows Servers, Switches, Firewalls
Hometown: Fremont, CA
First Job: Grounds Maintenance for Fremont Christian School
Education: BBA Finance & Investments
Hobbies: Off-Roading, Hunting, Wakeboarding, ATV Riding
Fuel: Sunflower Seeds
Favorite thing about work: The friendly environment and employees
Recharging Zone: Hydrous Wake Park in Allen
Apps I can't live without: Aside from IG and FB, probably Dropbox and RD Client
Tech Tip: Get out of the habit of using the same password for everything

Alice - Accounting Manager
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Expertise: Accounting, finance, problem-solving, decision-making and negotiating skills
Hometown: Naperville, Illinois
First job: Picked hops for processing beer from a farm field.
Number of computers at home: 1
Hobbies: Hiking in the woods, listening to classical music
Fuel: Nuts & dark chocolate
Favorite thing about work: When I discover extra savings for the company.
Apps I can't live without: Ted Talks
Tech tip: I leave it to the tech people. I deal with the money.

Justin - Marketing Coordinator
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Expertise: Marketing, Creative, & Web Development
Hometown: Chicago, Illinois
First job: Paperboy
Education and training: Arizona State University - B.S.
Number of computers at home: 4
Hobbies: Playing music, brewing beer, & supporting the Chicago White Sox
Fuel: Redeye & Music
Favorite thing about work: Building new sustainable systems & processes
Apps I can't live without: Asana, Spotify, GrubHub, & Google Maps
Tech tip: If it’s not working, turn it off and on. That always fixes it!

Tiana - Technical Services Coordinator
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Expertise: Client Relations & Customer Service
Hometown: Chicago, Illinois
First job: CVS Pharmacy - Customer Associate
Education and training: Payroll Certified
Number of computers at home: 2
Hobbies: Reading, Fishing & Traveling
Fuel: Avocado & Tomato
Favorite thing about work: They accepted my individuality.
Apps I can't live without: Pandora
Tech tip: Clear your cache at all times, your phone is a computer.

Tracy - Technical Services Coordinator
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Expertise: Multitasking & Making Schedules
Hometown:
Ponca City, Oklahoma
First job: Waitress at Tasty Freeze
Number of computers at home:
1
Hobbies:
Reading, Sketching, & Gardening
Fuel:
Ice Cream
Favorite thing about work:
The People and the Fact That I Love What I Do
Apps I can't live without: The Camera

Support Desk:

Colby - Technical Services Engineer
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Expertise: Linux, Mac, & Windows
Hometown: Tulsa, Oklahoma
First job: The Chocolate Chip Cookie Factory
Education and training: Dell Equalogic & Sonic Wall Technical
Number of computers at home: 12
Hobbies: Photography
Fuel: Anything Hostess & Oatmeal Cream Pies
Favorite thing about work: You never have the same day twice, unlike in Groundhog Day.
Apps I can't live without: NMAP
Tech tip: Mac Keyboard Shortcuts:

  • Command C: Copy
  • Command V: Paste
  • Command Z: Undo
  • Z4: Dropbox Screen

Brandon - Technical Services Engineer

Education and training: Youtube State University
Hometown: Whitney, Texas
First job: Pizza dude
Number of computers at home: 1
Fuel: Chips and dip
Favorite thing about Work: Laid back atmosphere
Apps I can’t live without: Amazon and Google Rewards
Tech tip: Make sure your luggage combination isn’t 12345

Brandon - Technical Services Engineer

Education and training: B.A. in Organizational Communication with Minor in Communication Technology. CompTIA A+/Network+.
Certifications: – MCP, MCSA, MCSE, CompTIA, Security +
Hometown: Grand Prairie, Texas
First job: NIKE Basketball Camp Counselor/Coach
Number of computers at home: 6
Hobbies: Spending time with family, watching movies and playing/watching sports (Basketball, Football, Baseball, etc...)
Fuel: Sour Gummy Bears
Favorite thing about Work: The people!
Apps I can’t live without: NBA, ESPN, DirecTV, Hangouts & iHeartRadio.
Tech tip: When Google Chrome web pages run slowly, hit Shift+Esc to open Chrome’s Task Manager to troubleshoot.

Chad - Technical Services Engineer

Expertise: Hardware Replacement, Managing, Troubleshooting and Networking Hardware
Hometown: Paris, Texas
First Job: Taco Bell
Education: CCNA, CompTIA Network+, CompTIA A+, CompTIA Mobility+, CompTIA Security+, MTA Networking Fundamentals, MTA Server Fundamentals, MTA Operating Systems Fundamentals, MTA Windows 7, Ethical Hacker
Number of computers at home: 4
Hobbies: Music, Bowling, Dominos and Card Games
Fuel: Lays Chips
Favorite thing about work: My Co-Workers
Recharging Zone: Main Event, I love to bowl.
Apps I can't live without: Google Maps
Tech Tip: Having a 16GB or better MicroSD card saves memory on your phone when you move your larger apps to the card.

David - Technical Services Engineer

Expertise: Software & Hardware Support
Hometown: Garland, Texas
First job: Verizon Wireless
Education and training: Associates of Science
Number of computers at home: 4
Hobbies: PC Gaming & Audiophile
Fuel: Cashews
Favorite thing about work: Having Supportive Co-Workers
Apps I can't live without: Spotify
Tech tip: Windows Keys + Arrow Keys help manage your windows

Eric - Technical Services Engineer

Education and training: Associate's of Arts Degree
Hometown: Garland, Texas
First job: AMC Theater
Number of computers at home: 6
Hobbies: PC gaming
Fuel: Cape Cod's Salt and Vinegar Kettle chips
Favorite thing about work: Everyone is extremely helpful and always laughing.
Apps I can’t live without: twitch.tv
Tech tip: Unplug it, then plug it back in

Eric - Technical Services Engineer

Education & training: BS Business Administration, Organizational Communication
Hometown: Native Texan! Dallas born, Dallas raised.
First Job: Blockbuster Video
Number of computers at home: 3
Hobbies: Painting, table top/board games, computer games, hunting, and fishing
Fuel: Homemade beef jerky
Favorite thing about work: The people! Everyone here is fantastic and excited about coming to work. That energy makes a huge difference.
Apps I can't live without: Google Drive
Tech Tip: Have you tried turning it on and off again?

Greg - Technical Services Engineer
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Hometown: Canada
First job: Starbucks
Number of computers at home: 8
Hobbies: Playing video games and playing drums
Fuel: Cheez-its
Favorite thing about work: I genuinely enjoy everyone I work with
Apps I can’t live without: Reddit, Spotify, Shazam
Tech tip: If you don’t know something, Google it. (not just a tech tip)

Jay - Technical Services Engineer

Expertise: Network Professional with excellent hands on experience in computer networks and Information Technology (IT). Hands on experience with Routing, LAN, WLAN, switches and Cisco Firewall Knowledge Designing and Deploying Network equipment into Data Centers. Network Design and Configuration of equipment in many different environments.
Hometown: New York, NY
First Job: Interior Design
Education: BBA Finance & Investments
Number of computers at home: 8 PCs and 4 tablets
Hobbies: Golfing, Sports Shooting and Video Games
Fuel: Spicy Peanuts
Favorite thing about work: People and ever-changing software/hardware to play with.
Recharging Zone: Lifetime Fitness and going out for 22oz steaks.
Apps I can't live without: Google Maps
Tech Tip: Use an SSD ☺

Jon - Technical Services Engineer

Education and training: I've worked in the industry since I was eighteen or so, in various capacities from support desk to data centers. I have also earned degrees in philosophy and psychology but that's less relevant.
Hometown: Dallas, TX
First job: I was a grocery bagger at the local supermarket
Number of computers at home: 10+
Hobbies: Classic movies, reading, video games, music
Fuel: Cheddar cheese flavored rice cakes
Favorite thing about work: The ability to work with skilled people closely and build my own abilities
Recharging Zone: Go out, find a strange restaurant, take on something new.
Apps I can’t live without: 7zip, Babun, Safari Online
Tech tip: Alt+PrintScreen will take a screenshot of the currently active window. Very helpful for capturing that pesky error! Just open MS Paint and Ctrl-V and you've caught it like a pro.

Joseph - Technical Services Engineer
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Expertise: Social media management
Hometown: North Texas
First Job: Cashier at Super One Foods
Number of computers at home: 5
Hobbies: Music
Fuel: Zapps Voodoo Chips
Favorite thing about work: The comedy provided by the other engineers
Apps I can't live without: SeatGeek
Tech Tip: Have you restarted the machine?

Joseph - Technical Services Engineer
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Hometown: Granbury, TX
First Job: Braums Ice Cream
Education and Training: CompTIA A+ce Certified
Number of computers at home: 3
Hobbies: Computer building, Video Games, Friends
Fuel: Spaghetti and Life Cereal
Favorite thing about work: What the Company stands for as a whole
Apps I can't live without: Bible App
Tech Tip: Do not access personal information over public Wifi

Lauren - Technical Services Engineer

Education & training: BA from UTD, Microsoft Office Specialist 2013, Security +
Hometown: Garland, TX
First Job: Swim Instructor
Number of computers at home: 8
Hobbies: Creative writing, crocheting, scrapbooking, video games, cats
Fuel: Chocolate chip cookies
Favorite thing about work: The variety of experiences available and having something new to learn every day.
Apps I can't live without: Moon+ Reader Pro
Tech Tip: Reboot and repent

Maria - Technical Services Engineer

Education & training: WGU
Hometown: Dallas, TX
First Job: McDonalds
Number of computers at home: 4
Hobbies: Continuing education at the moment
Fuel: Sunflower seeds
Favorite thing about work: The atmosphere has been amazing
Apps I can't live without: Email

Nathan - Technical Services Engineer

Education & training: B.A. in Counseling
Hometown: Orangeville, ON (Canada)
First Job: Customer Service (Walmart)
Number of computers at home: 2
Hobbies: Woodworking
Fuel: Kit Kat bars
Favorite thing about work: My coworkers
Tech Tip: Google has most of the answers

Nwan - Technical Services Engineer
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Expertise: WiFi & Networking
Hometown: Nigeria & Houston
First job: Movie Theatre
Education and training: North Lake Junior College; A+, CCNA Certifications
Number of computers at home: 11
Hobbies: Downloading games, Xbox & Playing Banana Grams
Fuel: Tortilla Chips & Spinach Dip or Chicken 'n Waffles
Favorite thing about work: Definitely the atmosphere, it's so cool!
Recharging zone: Mountain Biking
Tech tip: Disable auto-play on USBs.

Reginald - Technical Services Engineer

Education and training: University of Oklahoma, A+, Net+, CCNA
Hometown: Tom, OK
First job: McDonald's
Number of computers at home: 11
Hobbies: DJing, teaching & training martial arts (Wing Chun Kung Fu, Jeet Kune Do, Filipino Martial Arts, Kenpo), reading, drawing/painting
Fuel: Chocolate chip cookies & Cool Ranch Doritos
Favorite thing about work: The atmosphere
Apps I can’t live without: Chrome
Tech tip: Rebooting fixes most software issues…

Todd - Technical Services Engineer

Education and training: Some college, Comptia Network +
Hometown: Salem, Oregon
First job: Petroleum Transfer Technician (Gas attendant)
Number of computers at home: 4
Hobbies: Motorcycle Riding, Cliff Jumping, Rock Climbing, Underwater basket weaving
Fuel: Monster Energy Drinks
Favorite thing about work: Working with like-minded people
Recharging Zone: Finding new and exciting things activities to engage in.
Apps I can’t live without: Google Maps
Tech tip: Windows Key X, www.google.com

Troy - Technical Services Engineer

Education and training: Some College, Microsoft, Juniper, Cisco.
Hometown: Dallas, TX
First job: Casual Male Big and Tall
Number of computers at home: 5
Hobbies: Teaching kids, cooking
Favorite thing about work: The people
Recharging Zone: Bars, Hanging with kids
Apps I can’t live without: Google Maps
Tech tip: Restart

Vinney - Technical Services Engineer

Education and training: Taking courses towards a degree in computer forensics at Champlain College Online
Hometown: Baltimore, MD
First job: Arby's
Number of computers at home: 0
Hobbies: Cooking, cars, motorcycles, music
Fuel: Pizza. It's nature's most perfect food.
Favorite thing about work:
The great people!
Recharging Zone: Sitting in the dark on the front porch
Apps I can’t live without: Facebook Messenger, Tumblr, Simple Bank Mobile
Tech tip: Biometrics can be less secure than a good, strong password. Fingerprint, voice, and face recognition is easy to fool. Plus, you can never be forced to give up a password in a court of law.

NOC Services:

Luke - Technical Services Engineer
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Expertise: Concentration, Dogged Determination & Knife Sharpening
Hometown: Texas
First job: Movie Theatre
Education and training: Central Texas- Business Administration; Linux & Dell Certified
Number of computers at home: 11
Hobbies: Building Things
Fuel: Cheetos & Ritz Crackers
Favorite thing about work: The People & "The Club House"
Apps I can't live without: Spotify
Tech tip: Read your error messages. They typically tell you what's going on and how to fix the problem.

Joe - Technical Services Engineer
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Expertise: Software/Hardware Support (including but not limited to Windows/Linux and all associated)
Hometown: El Paso, TX
First job: McDonalds
Number of computers at home: 7
Hobbies: Comic Books, Movies, Tinkering With Computers & Music
Fuel: Cheddar & Sour Cream Chips
Favorite thing about work: The environment is one of family and is very welcoming. There is also a lot of collective knowledge.
Apps I can't live without: iReddit & Facebook
Tech tip: Always have a Malware cleaner installed on your PC.

Josh - Technical Services Engineer
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Expertise: Social media management
Hometown: North Texas
First Job: Cashier at Super One Foods
Number of computers at home: 5
Hobbies: Music
Fuel: Zapps Voodoo Chips
Favorite thing about work: The comedy provided by the other engineers
Apps I can't live without: SeatGeek
Tech Tip: Have you restarted the machine?

Expertise: Networking, Desktop Support, & Windows Server
Hometown: Bismark, North Dakota
First job: CiCi's Pizza
Education and training: Collin County Community College; A+ & Network+ Certified
Number of computers at home: 3
Hobbies: Hanging out at home
Fuel: Cherry cokes
Favorite thing about work: It's such a friendly place.
Recharging zone: Top Golf
Apps I can't live without: Any internet browser
Tech tip: Keep it simple, it will work better

Jovon - Technical Services Engineer
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Education & training: Active pursuit: AAS Computer Networking/Information Systems w/Cybersecurity concentration
Hometown: Queens, NY
First Job: U.S. Navy
Number of computers at home: 4
Hobbies: Esoteric studies
Fuel: Oatmeal, Old Fashion
Favorite thing about work: Magnet pool environment for continued learning
Apps I can't live without: I am able to easily disconnect from technology; thus, there are no apps that I absolutely must have…
Tech Tip: Reboot the machine…

Sage - Technical Services Engineer
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Education & training: BA – Chinese Language and Linguistics
Hometown: Dallas, Texas
First Job: Intern at University of North Texas Computational Chemistry Lab
Number of computers at home: 5
Hobbies: Music, Exercise, Computers
Favorite thing about work: Ability to experience a wider array of technology at a larger scale than most anywhere else
Apps I can't live without: EN <> ZH Dictionary
Tech Tip: How to make a Windows PC better: Step 1: Install Linux

Project Team:

John - Project Engineer
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Expertise: Windows Server and AD Support
Hometown: Elgin, IL
First job: Taco Bell
Education and training: Went to college a few years after my 7 years in service in the US Army and 3 years in the National Guard.
Number of computers at home: 4
Hobbies: I love riding my recumbent trike 20 miles every other day, I ride it indoors in the winter as well.
Fuel: My fuel are my grandchildren
Favorite thing about work: I like the people I work with.
Apps I can't live without: Facebook and a Bible App
Tech tip:
Always keep a backup of your data somewhere. Especially your photos.

Rob - Project Engineer

Expertise: E-mail and Virtualization
Hometown: Schaumburg, IL
First job: Bat Boy for the Schaumburg Flyers
Education and training: University of the Internet
Number of computers at home: 3
Hobbies: Camping, Hiking, Video Games, Small home improvement projects
Fuel: Dunkin’ Donuts
Favorite thing about work: Learning and using new technologies
Apps I can't live without: Pushbullet
Tech tip:
Its always DNS.

Sebastian - Project Engineer
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Expertise: Desktop, server & network support
Hometown: Chicago, USA & Szczecin, POLAND
First job: Translator, proofreader, project leader, technical documentation, technical support
Education and training: MS in Computer Systems, A+ certified
Number of computers at home: 6
Hobbies: Computers, movies, music, traveling, healthy living
Fuel: Oat meal & black coffee
Favorite thing about work: Every day is different, no boring days
Tech tip: Remember passwords and logins

Marshall - Project Engineer

Expertise: Working out problems
Hometown: Willits, CA
First job: Dish Washer
Number of computers at home: 5
Hobbies: Taking computer apart
Fuel: Chai Tea
Favorite thing about work: Its not work to me its like having fun
Apps I can't live without: Pandora
Tech tip:
Don’t touch what you don’t know, ask the people that do

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LOCATIONS

Corporate Office
7370 N Lincoln Ave, Ste B
Lincolnwood, IL 60712

Chicago Office
4422 N Ravenswood Ave
Chicago, IL 60640

Support Desk & NOC
555 Republic Drive, Ste 500
Plano, TX 75074

Sales: 312-971-8500
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PARTNERS

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